YUEDONG MOUSE CO (hereinafter referred to as “we”) highly values the protection of your privacy and personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you purchase our mouse pad products or visit our website and related services.
By accessing or using our website, you indicate that you have read and understood this Privacy Policy.
- Information We Collect
We may collect the following categories of information:
Personal Information
Name
Shipping Address
Billing Address
Phone Number
Email Address
Order Information
Purchased Products
Order Number
Order History
Shipping Status
Return and Refund Records
Payment Information
Payments are securely processed through third-party payment service providers. We do not store your complete credit card or bank information.
Device Information
IP Address
Browser Type
Device Type
Operating System
Language Settings
Time Zone
Website Usage Information
Pages Viewed
Page Dwell Time
Click Behavior
Referral Source
Cookies and Analytics Data
Customer Support Information
Information you voluntarily provide when contacting our customer service.
- How We Use Your Information
We use your information to:
Process and fulfill your orders
Arrange shipment and delivery
Process payments and refunds
Provide customer support
Verify customer identity
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with applicable laws and regulations
Respond to legal requests
- Payment Terms
All purchases made through our website are one-time transactions.
We do not offer subscription services, recurring billing, or automatic renewals.
Customers authorize us to collect the total amount displayed at checkout, including:
Product price
Shipping costs (if any)
Taxes (if any)
Orders must be successfully paid before they are processed.
If payment authorization fails or is refused, the order may be automatically cancelled.
Refunds will be processed according to our return and refund policy.
- Permitted Uses
You may only use our website for lawful purposes, including:
Browsing products
Purchasing products for personal or lawful business use
Contacting customer service
Managing your account
Accessing order information
- Prohibited Activities
You agree not to:
Violate any applicable laws and regulations
Submit false or misleading information
Impersonate another person
Attempt unauthorized access to our systems
Upload viruses, malware, or malicious code
Interfere with website operation
Scrape, copy, or reproduce website content without permission
Use automated bots for unauthorized purchases or data collection
Conduct fraudulent transactions
Abuse our return or refund policy
Violating these rules may result in:
Order cancellation
Account suspension or termination
Refusal of future purchases
Legal action as permitted by law
- Information Sharing
We will never sell or rent your personal information.
Information may only be shared with the following parties:
Logistics carriers
Payment processors
IT service providers
Customer service providers
Disclosure of information to government agencies when required by law
Disclosure of information to legal counsel when necessary
All third parties are responsible for protecting your information.
- Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Maintain shopping cart functionality
Improve website performance
Analyze visitor traffic
Detect fraud
Personalize content
You can disable cookies in your browser settings, but some website functions may not work properly after disabling them.
- Data Retention
We retain your personal information only for:
Fulfilling your order
Providing customer support
Fulfilling tax and accounting obligations
Resolving disputes
Complying with applicable laws
We will securely delete or anonymize this information when it is no longer needed.
- Data Security
We implement commercially reasonable security measures, including:
SSL encryption
Secure servers
Access control
Password protection
Internal security procedures
Regular security monitoring
While we take reasonable precautions, no method of online transmission is absolutely secure.
- Your Rights
You may have the following rights under the laws of your jurisdiction:
Access to your personal information
Correction of inaccurate information
Delete of eligible information
Restriction of processing
Objection to certain processing activities
Obtain a copy of your personal data
Withdraw consent where applicable
Choose not to receive promotional emails
To exercise these rights, please contact us.
- Children’s Privacy
Our products are for adults only.
- Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites separately.
- Applicable Law
This Privacy Policy is governed by and construed in accordance with the laws applicable in the place of law of YUEDONG MOUSE CO without regard to conflict of laws principles.
Any dispute arising out of or relating to this Privacy Policy or the use of this website shall be settled by a court of competent jurisdiction, unless otherwise provided by applicable consumer protection laws.
- Policy Updates
We reserve the right to update this Privacy Policy at any time.
Major changes will be posted on this page along with the updated effective date.
By continuing to use this website, you accept the revised Privacy Policy.
Thank you for your trust in YUEDONG MOUSE CO We will continue to be committed to protecting your privacy while providing you with a safe and reliable shopping experience.